Frequently Asked Questions
Shipping Method and Rates
We currently accept orders for delivery within Manila only. All orders are shipped from our base in BF Homes, Las Piñas via Lalamove. Once your order is ready, we’ll ask you to complete a Lalamove delivery form and provide the delivery fee details. Please note that buyers will pay the courier directly upon delivery.
Prefer to pick up your order instead? You’re most welcome! We’ll share the full address and pick-up details once your order is confirmed.
LEAD TIME
It normally takes 5-7 working days to prepare your order.
Returns and Exchanges
We currently are not accepting returns and exchanges. For any potential issues with your order (i.e. wrong order received), kindly contact us within 24 hours upon receipt of your order.
Contact us at: wine101mnl@gmail.com
Payment Methods
We accept payment via major credit/debit cards, PayMaya and GCash.
Important Note
We will not be held liable for lost or broken packages. Your package is packed with utmost care but breakage during shipment may still be possible. If your package arrives damaged, kindly get in touch with us at wine101mnl@gmail.com with a photo of your package within 24 hours upon receipt of your order. We will try our best to find a solution.